Payment and banking details

Your pharmacy's business and banking details are used for service claiming — PPA and AIR claims pay into the bank account configured here. Until these are set, claims can be prepared but not collected.

What's on this page

At Settings›Payments, the Payment Details card groups:

• Business — ABN, company name, phone, remittance email, contact name, billing address
• Signatory — name and position of the person authorised to sign claim agreements
• Tax — whether your pharmacy is GST registered
• Banking — account name, BSB, account number

Editing

Tap Edit to open the Payment Details sheet. All fields are editable unless they're marked Managed — those are locked by Light after setup and require a support request to change (ABN and company name post-setup).

The ABN field links to the Australian Business Register; tapping it opens the ABR lookup for the current number.

What happens if banking changes

• Update the bank details here
• New claims from this point forward pay into the new account
• In-flight claims already submitted aren't redirected — those pay into whichever account was current when they were submitted
• The next claim submission prompts an acknowledgement of the change, for audit purposes

For payment flow questions specific to PPA claims, check the PPA integration — PPA handles payment cadence separately from credential authentication.