Removing a team member
Revoke a user's access to your site.
Remove a team member when they shouldn't have access to your site any more — leaving the business, a role change, or access review.
Steps
- Open the Team page
Go to Settings›Team.
- Open the row menu
On the user's row, open the menu and tap Remove. A confirmation dialog appears.
- Confirm
The user is removed from your site. If they have a Light account, the account itself isn't deleted — they just can no longer access your site's data.
What removal does and doesn't do
- Revokes access to your site
- Doesn't delete historical actions — notes, bookings created, encounters recorded under that user stay attributed to them in the audit trail
- Doesn't delete the user's account — Light accounts can belong to multiple sites; removal only affects yours
- Doesn't affect Staff resources — if the user represented a Staff resource, that resource stays. Delete the resource separately if it's no longer part of your capacity
When not to remove
- User is on leave — they'll need access when they return. Leave them in place.
- Short-term absence — no need to remove.
- Role change within your pharmacy — role assignment is separate from membership; speak to your Light contact.