Finding a booking

There are four ways to reach a booking. Pick whichever matches how much you already know about it.

By customer or reference

On the Bookings page, search by:

• Customer name, email, or phone number
• Booking reference (the short code shown on the booking and in customer confirmations)

The list updates as you type.

By date

• Use the Dashboard for today and the upcoming week — bookings are grouped by day
• Use the Calendar for any date. Switch between Month, Week, Day, and Agenda views from the top of the page
• On the Bookings page, use the date filter to narrow to a range

By status

Filter the Bookings list by status to find all Booked or Past Due bookings. See Booking statuses for what each one means.

By resource or service

Filter by resource (room, pharmacist) or by service to narrow the list — useful when preparing for a specific room or checking volume for a service.

Not finding it?

• Cancelled bookings stay in the list with a cancelled badge. Check the status filter isn't excluding them.
• Deleted blocked time is removed entirely — it won't appear in search.
• For bookings from before a customer merge, search using the merged customer's current name.