RSV ready, claim re-evaluation, NSW FluMist, Reports, and more.

Light is ready for Respiratory Syncytial Virus (RSV) NIPVIP claiming through PPA from 15 May 2026. Following the government announcement, RSV vaccinations for older Australians administered with AREXVY will be covered under NIPVIP from 15 May. From that date, RSV NIPVIP claiming will work automatically – no action needed on your end.

Claim re-evaluation now available.

You can now re-evaluate claims on a vaccination service – Light will attempt to create missing claims, reopen skipped claims that are now eligible, and remove claims that no longer apply. You can edit the vaccination encounter and resubmit.

Vaccine Count report.

See how many vaccinations were recorded, grouped by antigen, across a selected date range. Export to CSV or print. Find it in the new Reports section.

Print Immunisation Statement.

A patient-friendly Immunisation Statement can now be printed directly from a completed vaccination encounter. If multiple vaccines were given in the same encounter, they all appear together on a single statement.

Two new reports are now available in the platform – Vaccine Count (see Vaccination updates above) and the Bookings Report:

View bookings grouped by service offering across a selected date range.

Compare against the previous period to track trends.

Track demand and booking activity across your services.

Identify no-shows and unresolved bookings.

Export to CSV or print.

Better support when you need it. Help and software updates are now easier to find, moved to the top right utilities menu so they're always within reach.

Gift box indicator. A gift box icon appears for 5 days when there's a new software update, so you never miss what has changed.

Help is now contextual. If you're on the Bookings page you'll see Bookings help; if you're on Claims you'll see Claims help.

Flag or suggest improvements directly from the help content. Some of the content has been refreshed with the help of AI.

You can now manage services directly from the booking detail page – swap to a different one. For example, if a patient books for a flu vaccination but the appointment is actually for a COVID-19 vaccination, you no longer need to cancel and create a new booking – just change the service on the existing one. You can also add or remove a service.

When you record a Vaccination encounter with FluMist® for a NSW resident aged 2, 3, or 4, Light will check the patient against the program's eligibility criteria and, where they qualify, create a claim. This is foundation work ahead of the NSW Free Intranasal (Limited) program going live in Light.

Heads up: These claims will show as Ready in your Claims screen, but Light won't submit them yet.

Mobile number field placeholder removed. The example number previously shown in the mobile number field on the public booking site has been removed.

Now that the foundations for claim re-evaluation are in place, we are moving towards automated PPA claiming and state-funded program support – starting with QLD Free Flu and NSW Free Intranasal (Limited). Each program will have a dedicated enablement and consent step in the platform, making it easier to onboard future programs as they come.

Thanks for your patience as we build this out.

Use the Help section to learn how to engage with these new features!